International Customers

We are located in the USA, and want everyone in the world to experience Boxy Pixel products worldwide! It is important to understand a few points:

1. There are two shipping methods available.  DHL  and USPS (United States Postal Service).  DHL is very fast and comes with insurance, but can be expensive. The USPS slow shipping we offer can take many weeks, is not reliable, and is not insured.

2. If you do choose uninsured USPS for your international shipping, we do offer third party insurance to help in case it gets lost. This is "route" insurance.  It is not expensive, and is worth the cost. Deselecting this option at checkout will waive all insurance. If your package is lost, we unfortunately cannot send a refund or replacement.

3. If an item gets shipped back to us due to delivery problems, we would need to charge additional fees if you would like to attempt delivery again. 

4. Return shipping is the responsibility of the buyer

5.  We are prohibited from shipping batteries outside of the USA.